Retail Qualifications

More info about these Qualifications

What you'll achieve

The skills

Retail qualifications allow learners to demonstrate competence in job-related skills in their particular area of work and expertise.

These qualifications cover areas such as customer service, stock management, management, and leadership. The wide range of optional units reflects the diversity of the sector and the multi-channel nature of the modern retail business.

It is suitable for a wide range of large and small retail organisations; for example:

department stores
specialist retailers; eg electrical, IT, mobile phones, fashion, beauty products
DIY stores
food retailers; eg greengrocers, fishmongers, bakers, butchers
cash and carry outlets
supermarkets
retail outlets in the voluntary sector
retail outlets in the tourism sector; eg visitor attractions, museums

Teamwork

Understand and enhance the Quality of your Work in your Area of Responsibility

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Respond

Respond to problems in operations and take an active role in solving them.

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Safety

Promote, monitor and maintain health safety and security in your retail environment

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Monitor

Monitor allocate and replenish stock and other associated functions.

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The award

Candidates employed in relevant roles in retail stores, specialist retailers, supermarkets, voluntary sector outlets or other retail operations will generate the required evidence units to achieve the Retail Skills at SCQF Level 5, Retail Management at SCQF Level 6 and Retail Sales Professional at SCQF Level 6 Qualifications.

More information

For the official list of units and additional information about this qualification please visit the SQA website by clicking here, or get in touch with our centre below for an informal chat.